Terms and Conditions
Your information with www.Team-Renegade.com is on a secure and encrypted server with Level 1 PCI 128 Bit Strong SSL Encryption to ensure customers' credit card data is safe and secure.
- Major Credit Cards - Visa, Mastercard, American Express, JCB, Discover, Diners Club
- International/Domestic Wire Transfer
All orders are confirmed immediately upon placement by e-mail notification, with details of order number, total cost, and taxes (where applicable).
On shipment of the order, you will receive a second email notification listing the details of your package and the shipment method along with a tracking number.* Your order status can be checked online at anytime. Once the package is shipped, it can be tracked by visiting www.fedex.com, www.ups.com or www.usps.com
CREDIT CARD STATEMENT
Your Credit Card statement will show money credited to the account of:
Renegade R&D, LLC
Pittsburgh, PA 15237
United States of America
PAYMENT THROUGH CREDIT CARD
Renegade R&D accepts the following Credit Cards - Visa, Mastercard, American Express, JCB, Discover, and Diners Club. There is no charge for Debit Card usage on this site. All credit cards are verified via Stripe payment gateway prior to processing order for shipment.
PAYMENT THROUGH PAYPAL
PayPal is an independent agency offering an alternative payment option, for safe online transactions. For online purchases, the customer will be redirected to the PayPal website, where she/he can use this ID. At the PayPal site, the secure transaction takes place. After the PayPal transaction is complete, the customer will then receive an invoice via e-mail, providing transaction details. Renegade R&D takes the utmost care in keeping all customer information confidential. All details disclosed in the order process are used solely for the purpose of the specific transaction.
Orders are shipped via UPS, FedEx or USPS at the full discretion of Renegade R&D.
Please note that Trade agreements vary between Canada and international countries. For this reason, duties and taxes applicable on the importation of any of Renegade R&D product(s) are the full responsibility of the customer. International Orders are non-returnable.
Order cancellations will be entertained only if the goods have not been shipped, excluding "special order" items. A refund will be issued only after deduction of $5.00 or 5% of total order value (whichever is higher) towards banking expenses.
If you need to return an item, please contact us prior to doing so. If conditions for product return as stated below are met, we will issue you a Return Merchandise Authorization (RMA) number that must be marked on your return package. Customer is responsible for shipping and handling charges on all returned items. Please note that all returns are subject to a minimum 10% restocking fee.
Renegade R&D values its customers and ensures that all refunds and replacements are handled within 30 business days from receipt. Send requests for exchanges/replacements/refunds to the following address along with a completed Return Authorization Form to:
Renegade R&D, LLC
Pittsburgh, PA 15237
United States of America
For questions regarding returns/exchanges policy for international orders, please email or call customer service. With the exception of returns caused by our error, shipping costs both to and from the customer for returned items will be the customer's responsibility.
Any warranties on products sold by Renegade R&D are those made by the manufacturer. Customer understands that any and all warranties are voided if any product defect has been caused in part or whole by negligence, improper installation, lack of proper maintenance, abuse, misuse, accident, floor or fire. Customer also understands that there is no warranty whatsoever, express or implied, on any parts used for competition, track events, racing or purposes other than which they were intended.
Customer understands that there is no warranty on electrical parts. Customer agrees to notify Renegade R&D immediately upon discovery of any product defect. Customer understands that defective items must be returned for replacement in accordance with Renegade R&D return policy and at Customer expense. Renegade R&D will replace all defective items that meet return or replacement requirements. Customer understands that Renegade R&D will not be liable for any special, incidental or consequential damages or for loss, inconvenience, damage or expense directly or indirectly arising from the use (or inability to use) or a third party unauthorized use, of any product or its components, either separately or in combination with other equipment, or for commercial loss of any kind, regardless whether Renegade R&D had been advised of such possibility.
Renegade R&D makes no representation whatsoever that installation and or use of parts purchased from Renegade R&D will not have a negative effect on any warranty that may exist on Customer’s vehicle. Customer understands that he assumes all liability and risk associated with the use of products sold by Renegade R&D.
Renegade R&D has a 30-day exchange policy from the date of shipment for defective/damaged merchandise:
- Merchandise to be exchanged must be sent back with original packing. Boxes, manuals, and warranty information (if any) must be intact.
- A completed Return Slip must accompany the merchandise.
- Please state reason for exchange/replacement on the Return Slip so that we may serve you better.
- Customer is responsible for shipping and handling charges on all returned items.
- The exchanged/replaced product will be shipped FREE through FedEx/UPS Ground mode.
Special order items or items that have been installed/used are non-returnable.
Renegade R&D will periodically offer discontinued or remaining inventory on "Closeout". Closeout items, unless otherwise stated, are sold "as is" and do not qualify for product returns/exchanges for any reason including incorrect orders, non-compatibility or defective products. Customer is fully aware of all risks involved before purchasing.
Renegade R&D makes no representation with respect to the legality for street use of any parts sold or their ability to pass emissions tests in any State. The customer understands that it is his/her sole responsibility to determine applicability of local, State and Federal laws and compliance with them prior to using purchased parts on any vehicle driven on the street. Renegade R&D makes no representation whatsoever that installation and/or use of parts purchased from Renegade R&D will not have a negative effect on any warranty that may exist on customer's vehicle. Customer understands that he assumes all liability and risk associated with the use of products purchased from Renegade R&D.
Special orders are non-returnable or cancellable after payment has been made or the corresponding order is placed with our vendor. We will do our best to accommodate special order changes (ex: color, finish, offset, etc.) when requested in a timely matter. The ability to change special orders will be left solely to the discretion of our vendors and manufacturers. Special order items include but are not limited to the following:
- Carbon Fiber items
- Big Brake Packages
- Suspension systems & camber plates
- Exhaust Systems
- All Wheel & Tire Packages or wheel sets in custom colors
- Any parts ordered by color
- Any other items otherwise indicated on a product page listed as a special order item
- OEM BMW Parts
- Tunes & Cables
For any shipments that are refused, you will be automatically charged $25 or a 25% restocking fee, whichever is greater to cover costs associated with processing, inspecting and restocking your order and return.
All products or services available on Renegade R&D are meant only for the end users of our products or services. Before using our products or services function please check with your country's laws. Using our products or services shown on Renegade R&D for an illegal purpose is strictly prohibited. All Trademarks and Patents mentioned herein are property of their respective companies.
By visiting Renegade R&D it is assumed that you agree that the manufacturers featured on this site make no representation or warranty as to any third party content, products or services, and that they shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, products or services available on or through any such site or resource.
The contents of www.Team-Renegade.com are a copyright of Renegade R&D, LLC. Any rights not expressly granted herein are reserved. This web site and its content cannot be used without proper authorization.
BUYING PRODUCTS ON OUR WEBSITE
The price of any product is in force at the date and time of your order. We may change the price of any product before you place an order. We will ensure that prices displayed on our website are accurate, but the price on your order will need to be validated by us as a part of the acceptance procedure. We will inform you if a product's correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the product at the correct price. While we make every attempt to make sure all prices are updated, fluctuations in foreign currencies and other external factors may affect prices listed.
All images on this site are reproduced with a view to portraying our products as accurately as possible. Please be aware that designs may vary slightly, from those shown, due to normal design and production fluctuations.
FRAUDULENT CREDIT CARD CHARGES
All fraudulent credit card charges are investigated by our Legal and Technical departments. Please note that we record all Host IP addresses during transactions and any fraudulent action shall be reported to authorities immediately for investigation. Renegade R&D reserves the right to change its terms and conditions without prior notice.
We reserve the right to ship a product with a slight variation than what is pictured on the website. Since we work with many manufacturers to ensure that products are in-stock and ready to ship same day, there may be times when an alternate product is shipped. Alternate products will always be of equivalent quality and perform the same functions as what is described in the product description.
If you are not in agreement with the terms and conditions of this website please refrain from using this website immediately.